Do you need technical support for your FRITSCH instrument?
Please contact our technician for instruments for

Sample Preparation
Tobias Schmell

Particle Sizing
RALF FISCHER

If required a technician in your region can be found here:

TECHNICAL SERVICE WORLDWIDE

Our technical service team is at your disposal for maintenance, repair, calibration of laboratory instruments and ordering original spare parts. We are also available worldwide for warranty extensions and all other questions. The problem-free handling of service cases is a matter of course for us.
Would you like to send your instrument for testing or maintenance to us? Please complete the applicable service form with all relevant Information.

Service Form for Milling, Sizing and Dividing or spare parts

Service Form for Particle Sizers or spare parts

ONLY THREE STEPS NEEDED FOR THE INSTRUMENT SERVICE

With this module you have direct access to our service department. Our technician can - after a successful connection - view your monitor and with your permission operate your computer. The session can be recorded and made available to you.

The following system requirements are needed: Windows (from version 98)  and a computer with an internet connection.

This is how it works:

1. Download Long Distance Maintenance Module directly here.
2. After the start of the long distance maintenance module an ID is displayed.
3. Please give this ID number to Mr. Ralf Fischer or Mr. Wolfgang Mutter via telephone or e-mail.

In order perfectly to ensure the longevity of your instruments, we offer maintenance contracts which are completely adapted to your needs. Our technical service team will gladly maintain, calibrate and certify your instruments. Our maintenance contracts include besides the general tests also certifications. Please contact:

Stefan Fröhlich
Phone: +49 67 84 70 150
Stefan Fröhlich

FRITSCH was an early adopter of quality assurance and received the DIN EN ISO 9001 certification in 1994 as one of the first laboratory instrument manufacturers to do so.  All FRITSCH instruments bear the CE mark. FRITSCH laboratory instruments therefore offer an optimal solution for further improving the effectiveness of the QM systems of a company.

Download certificates here