FRITSCH-Service Worldwide

In our technical support area you can find more than just contact data of our service teams, it provides service forms, details about the practical long distance module for Laser Particle Sizers, as well as info about our attractive service contracts for FRITSCH instruments and certificates of quality. Worldwide we gladly consult and advise you in all technical matters – just contact our service teams.

  • Technical Support

    Do you need technical support for your FRITSCH instrument?
    Please contact our technician for instruments for

    Sample Preparation
    Tobias Schmell

    Particle Sizing
    RALF FISCHER

     

    If required a technician in your region can be found here:

    TECHNICAL SERVICE WORLDWIDE

  • Instrument Support

    Our technical service team is at your disposal for maintenance, repair, calibration of laboratory instruments and ordering original spare parts. We are also available worldwide for warranty extensions and all other questions. The problem-free handling of service cases is a matter of course for us.
    Would you like to send your instrument for testing or maintenance to us? Please complete the applicable service form with all relevant Information.

     

    Service Form for Milling, Sizing and Dividing or spare parts

     

    Service Form for Particle Sizers or spare parts

  • Maintenance Module

    ONLY THREE STEPS NEEDED FOR THE INSTRUMENT SERVICE

    With this module you have direct access to our service department. Our technician can - after a successful connection - view your monitor and with your permission operate your computer. The session can be recorded and made available to you.

    The following system requirements are needed: Windows (from version 98)  and a computer with an internet connection.

    This is how it works:

    1. Download Long Distance Maintenance Module directly here.
    2. After the start of the long distance maintenance module an ID is displayed.
    3. Please give this ID number to Mr. Ralf Fischer or Mr. Wolfgang Mutter via telephone or e-mail.


  • Are you interested in a service contract?

    In order perfectly to ensure the longevity of your instruments, we offer maintenance contracts which are completely adapted to your needs. Our technical service team will gladly maintain, calibrate and certify your instruments. Our maintenance contracts include besides the general tests also certifications. Please contact:

    Stefan Fröhlich
    Phone: 0049 67 84 70 150
    Stefan Fröhlich

  • Certificates of Quality

    FRITSCH was an early adopter of quality assurance and received the DIN EN ISO 9001 certification in 1994 as one of the first laboratory instrument manufacturers to do so.  All FRITSCH instruments bear the CE mark. FRITSCH laboratory instruments therefore offer an optimal solution for further improving the effectiveness of the QM systems of a company.

    Download certificates here