In our technical support area you can find more than just contact data of our service teams, it provides service forms, details about the practical long distance module for Laser Particle Sizers, as well as info about our attractive service contracts for FRITSCH instruments and certificates of quality. Worldwide we gladly consult and advise you in all technical matters – just contact our service teams.
Our technical service team is at your disposal for maintenance, repair, calibration of laboratory instruments and ordering original spare parts. We are also available worldwide for warranty extensions and all other questions. The problem-free handling of service cases is a matter of course for us.
Would you like to send your instrument for testing or maintenance to us?
Please complete the applicable service form with all relevant Information:
Or contact our technicians for instruments for:
If required a technician in your region can be found here:
With the help of the remote maintenance software "Teamviewer" (chargeable) our service technician can connect directly to your PC and control it.
This is how it works:
1. Contact our service via e-mail: firstname.lastname@example.org (Ref: Teamviewer Support A-22 / A-28) and make an appointment for remote maintenance.
2. You will receive a separate ticket link before each appointment.
3. Use this link to start the remote maintenance and our technician will connect to your PC with your permission
NOTE: Remote maintenance requires renewed consent before our employee can access your computer.
- Windows (from version 98)
- Computer with internet connection
In order to perfectly ensure the longevity of your instruments, we offer maintenance contracts which are completely adapted to your needs. Our technical service team will gladly maintain, calibrate and certify your instruments. Our maintenance contracts include besides the general tests also certifications. Please contact:
Phone: +49 67 84 70 150
FRITSCH was an early adopter of quality assurance and received the DIN EN ISO 9001 certification in 1994 as one of the first laboratory instrument manufacturers to do so. All FRITSCH instruments bear the CE mark. FRITSCH laboratory instruments therefore offer an optimal solution for further improving the effectiveness of the QM systems of a company.